Avoid AMD at all costs (and Gigabyte too)

This goes for everything - GPU / graphics cards, CPU, software, and even shares.

I recently got my first AMD graphics card and found it to be extremely bad in quality - both the hardware itself as well as the drivers.

My first card was from MSY (VIC Australia) - it was a Gigabyte 4350 (AMD / ATI card). Plug it in to my old machine which was sidelined recently due to an upgrade, but had been running ECS nVidia 9600, I found that the GDDR2 chips are defective. In fact, booting into Vista caused the graphics card to lock-up entirely. After some investigations, I discovered that there are a few frequencies that the card chooses depending on the state of the card - it boots up with a 200MHz GDDR2 RAM frequency (400MHz effective) and runs 3D (load) with a 500MHz (max default) frequency.

Keep in mind that this is the default frequencies (read: NON-OC'ed) from Gigabyte. Just to get a closure and confirm that it is in fact defective RAM as I had suspected, I flashed the video card BIOS with one that runs the RAM at a lower speed and found that it worked. The maximum speed I could get it to run at was 300MHz - a far cry from the advertised 500MHz (1000MHz effective)! Heck, 300MHz? My OLD machine is running 800MHz DDR2 (1600MHz effective). And to put that into perspective, my nVidia 9600GT works perfectly with an overclocked GDDR2 at 1200MHz (2400MHz effective)! Gigabyte and AMD - shame on you!

I'd also avoid Gigabyte at all costs. So far I've owned 5 Gigabyte motherboards - none of which I could go to the shop, purchase it, and plonk in a CPU and install OS. Gigabyte = troublesome. I'd have to return it and get it exchanged for a new one. It's not the 2nd board that'll work but the 3rd! Most won't even get past POST. Apparently, it's no different with a graphics card.

Back to the graphics card issue - this time the shop ran out of the graphics card - so I got to the 2nd, and that did not work either. Eventually we settled for a refund. I immediately drop by Centrecom and got myself an Asus 4350. Dropping it into my system and it immediately worked - 3DMark06 ran flawlessly (discounting the performance of course).

Then, I decided to watch some blu-ray contents and to my surprise, it stuttered like mad. Why? Because it's using my old CPU to decode in software - no UVD! Keep in mind this is with Media Player Classic - HC, which used to accelerate blu-ray with my nVidia 9600GT (which was running a BETA driver, as opposed to the AMD 4350 which was running the official Catalyst 9.1).

After spending days reinstalling Windows and drivers, I still had no luck. Eventually, I stumbled upon AMD's own forum while looking for solutions and found that people have been complaining about the same thing - Catalyst 9.1 broke all DXVA support in Windows XP! I immediately did a driver feedback via their website and told them the issue.

A month later, Catalyst 9.2 was released. Still broken!

I bought this card for the sole purpose of accelerating HD contents - if the card can't do it, then stop advertising it! At least in Australia, the law protects consumers in this regard - we can return it if we find that it does not do what it's advertised to. I'm sure in US consumers have no rights whatsoever and get lied to with false advertisements.

My advice, stick with Intel and nVidia. Heck, even Intel's G45 integrated gfx would've been a LOT better - yes there're some issues with 24Hz playback (1920x1080p 24Hz that is, and not all TVs support that) but for all other modes, it accelerates HD contents flawlessly, just as advertised.

But, with that said, I'd like people (read fanboys) to continue buying AMD just to keep Intel and nVidia in check (quality, performance and price). :-)

Performance Monitor / Counters not working in XP

Strangely enough, the XP machine I use in the office has never had the performance counters working.

If you tried running SysInternal's pslist (I use it mostly so I could do pskill for the issue I blogged about here), you'll get a message saying, "Processor performance object not found on Run Exctrlst from the Windows Resource Kit to repair the performance counters."

Or, if you try running the Performance MMC snap-in (In XP it's under Control Panel --> Administrative Tools --> Performance), you'll get no response for a minute or two, and when the window appears, the red line in the graph will not move (and you won't be able to add any graphs for monitoring either).

Or, if you try to use performance counters in .NET (e.g. for CPU Usage monitoring), you'll get an exception complaining performance counters are not available.


What's the problem? To be honest, I don't know and I don't care enough to find out, but I do care enough to make it work.


Here's how:

• Install Windows Support Tools which could be found on Microsoft's website (here's the XP SP2 version which will also run in SP3 - http://www.microsoft.com/downloads/details.aspx?FamilyID=49ae8576-9bb9-4126-9761-ba8011fabf38&displaylang=en)
• Once you've installed it, run exctrlst.exe
• Make sure that PerfProc and PerfOS have their Performance Counters enabled (select the entry and verify that the "Performance Counters Enabled" option is checked)
• Once you've done that, close the window and run PsList again to see if it works
• If not, continue reading. You'll need a copy of Windows installation CD for the following steps

PsList is still not working:

What we'll be doing is manually replace some of the files with the original ones (I'm guessing at some point, Microsoft released a hotfix which broke the files).

• Go to the I386 folder on your Windows CD
• Make a backup of C:\Windows\System32\perfc009.dat and C:\Windows\System32\perfh009.dat (we'll be overwriting them)
• Expand perfc009.da_ to C:\Windows\System32\perfc009.dat (expand perfc009.da_ C:\Windows\System32\perfc009.dat)
• Expand perfh009.da_ to C:\Windows\System32\perfh009.dat (expand perfh009.da_ C:\Windows\System32\perfh009.dat)

Try running PsList again - it should work now.


If all of the above failed, there's one other resource you could read up - How to manually rebuild Performance Counter Library values.

Windows hangs while debugging - How to regain Windows GUI responsiveness

Following up on the issue I blogged about a while ago about Windows locking up while debugging multithreaded applications under CodeGear RAD Studio, someone from the CodeGear IDE forum suggested that Command Prompt would still work responsively. Some guessed that it could be due to Windows running out of GDI handles (how that is related to the debugger is beyond me, so if someone cares to explain, I'm all ears) and this proves to be quite correct.

Apparently, this problem has been confirmed on Microsoft Visual C++ 6 up to Visual Studio 2003 (have yet to heard anyone commenting about 2005 or 2008, so they could also be affected) and Borland C++ Builder 6 up to CodeGear C++ Builder 2009. So far I've gathered that this happens on both Windows Server 2003 and XP, regardless of the level of service pack installed.

In order to get your machine responsive again, you'd have to kill the debugger (which is BDS.exe / BCB.exe for CodeGear / Borland and MSDEV.exe / DevEnv.exe for Microsoft). The painful way is to bring up Windows Task Manager (Ctrl+Shift+ESC to save you a few minutes of right-clicking on the taskbar and waiting for the GUI to appear) and select the process to terminate. Going through that process will take you somewhere around 5 to 10 minutes. There's a simpler way though (courtesy of Ingo Zettl - thanks!), which requires less than 5 seconds if you have everything setup before starting your debug session:

• Install SysInternals PsTools which could be found here http://technet.microsoft.com/en-us/sysinternals/bb896649.aspx
• Start command prompt, go to the PsTools folder and leave the command window open
• Start debugging
• Once you hit the OS+debugger bug, Alt+TAB straight to the command window (beware: if you inadvertently Alt+TAB to the wrong window, you'll waste a few minutes waiting for Windows to respond)
• Run PsList - you should get a list of processes running on your machine
• Lookup the Pid (Process ID) of your debugger (e.g. BDS.exe)
• Run PsKill e.g. - pskill -t [pid]
  

At this point, your machine should regain responsiveness.

We all have Microsoft to thank for this 'little' inconvenience which makes life 'fun' for us Win32 software developers.

Debugging multithreaded applications in CodeGear hangs Windows XP Kernel

When debugging a multithreaded application in CodeGear under Windows XP, users have found that the debugger locks up the Windows kernel frequently (twice a day for me). When the Windows kernel locks up (actually slows to a crawl), if you hit CTRL+SHIFT+ESC to bring up the task manager, it will not come up until after a few minutes. While waiting, hit CTRL+SHIFT+ESC say 50 times. You'll get 50 task managers appearing after the first one pops up.

At this point, Windows XP kernel is still painfully slow - Task Manager shows no CPU usage, kernel's just 99.9% locked up. With that 0.1% responsiveness, you'll be able to slowly terminate bds.exe and again, wait ages for the confirmation window to pop up. Once bds.exe is terminated, your system will be fully responsive again. You'll be left with the above screen shot.

Good job CodeGear, for your ability to bring XP kernel to its knees...


* Update: Just upgraded to XP SP3 from SP2, and problem persists.